Handling highly talented, demanding, and creative personalities while simultaneously leading the growth and staff of two successful agencies. How a service-oriented mindset can be balanced with the toughness needed to achieve business success in this industry. Discussions cover not only the operational and strategic aspects of the business, but also which patterns drive success and should be repeated—and which are unproductive and should be avoided.
With a service-oriented mindset, I sometimes found it difficult to truly listen to my own business boundaries. Amos brings a refreshing and critical external perspective, backed by extensive experience. Because we have worked together for some time, he knows the company and its stakeholders. He keeps asking questions until the core of the matter is clear to me. When needed, we discuss alternative choices and scenarios. All of this makes it much easier to make decisions that would otherwise take me far longer.